Seegrid is the leading provider of mobile industrial automation solutions for materials handling with over three million production miles driven in some of the world’s biggest companies. We combine vision-guided industrial vehicles, fleet management, and enterprise intelligence data into a platform that empowers our customers to automate and optimize material flow.
We put these autonomous vehicles to work today with an emphasis on safety, reliability, and flexibility. We are passionate about making our customers successful in deploying end-to-end automation solutions and foster a culture of collaboration, active and open communication, integrity, and respect. The challenges before us are great, but we are a high-performance team driven to change how the world does logistics.
The Implementation Specialist will be a field-based agent, responsible for providing advanced technical support, application support, and customer service support. The Implementation Specialist's role is to be an onsite product expert, answer questions, instruct customers regarding operation, exception handling and provide immediate response to technical product issues and discrepancies as well as resolution plans.
The primary goal of the Implementation Specialist is to be the face of the company, facilitating truly exceptional service levels to customers, and delivering value-added services, including recommendations and expert help on product utilization. The Implementation Specialist role will require remaining positioned at the customer site for extended periods of time in order to enhance the overall success of the product for the customer's business. Must be personally engaging with customers at all levels, love new challenges, be energized by being on the road, and have methodical and meticulous problem solving skills.
Requirements and Experience:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Seegrid is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.